Mop Squeezers ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.mopsqueezers.co (the "Site") or use our cleaning services (the "Services").

1. Information We Collect

Information You Provide

When you submit a quote request, contact us, or book services, we collect:

Name, email address, phone number, and service address
Property details (square footage, number of rooms, pets, condition, cleaning priorities)
Photos or videos you upload to help us provide an accurate estimate
Communications you send us (email, SMS, voicemails)
Payment information when you book a service (processed by our payment processor)

Information Collected Automatically

When you visit our Site we automatically collect:

IP address, browser type, device type, operating system
Pages visited, time spent on pages, referring website
Approximate location (derived from IP address)
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

Provide quotes, schedule services, and deliver cleaning
Communicate with you about your booking, follow-ups, and reminders
Process payments and send invoices
Improve our Services and website
Send marketing communications (with your consent — you can opt out anytime)
Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We share it only with:

Service providers who help us operate (CRM software, email/SMS providers, payment processors, hosting providers)
Our cleaning team assigned to your job, who receive only the information needed to complete the service
Legal authorities when required by law, court order, or to protect our rights
Business successors in the event of a merger, acquisition, or sale of assets

4. Photos and Videos You Upload

Photos and videos you upload through our quote forms are stored securely and used only to prepare an accurate estimate and to plan the cleaning job. We will not publicly share or use your photos for marketing without your explicit written permission.

5. Cookies and Tracking

Our Site uses cookies and similar technologies to remember your preferences, analyze traffic, and improve performance. We may use:

Essential cookies required for the Site to function
Analytics cookies (e.g. Vercel Analytics) to understand how visitors use the Site
Marketing cookies (if used) to measure ad performance and remarket

You can disable cookies in your browser settings, but parts of the Site may not function correctly.

6. Data Retention

We keep your information as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time (see Section 8).

7. Data Security

We use industry-standard security measures (HTTPS encryption, encrypted storage, access controls) to protect your information. However, no system is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access despite reasonable precautions.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
If you are a California resident, exercise your rights under CCPA (right to know, right to delete, right to opt-out of sale — though we do not sell personal information)

To exercise any of these rights, email us at mopsqueezersllc@gmail.com.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g. social media, partners). We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest version. Material changes will be posted here and, where appropriate, communicated to you directly.

12. Contact Us

Questions about this Privacy Policy? Contact us at:

Email: mopsqueezersllc@gmail.com
Phone: (580) 716-1524
Address: Ponca City, OK 74601